Heat Pump Troubleshooting Center
Find solutions to common heat pump problems, DIY maintenance tips, and expert advice on when to call a professional.
Common Heat Pump Issues
Not Heating Properly
Troubleshooting steps for when your heat pump isn't producing enough heat or distributing it evenly.
Troubleshoot This IssueNot Cooling Properly
Solutions for when your heat pump isn't cooling effectively during warmer months or isn't maintaining the set temperature.
Troubleshoot This IssueSystem Freezing Up
Troubleshooting for when your outdoor unit is freezing over or experiencing ice buildup on the coils.
Troubleshoot This IssueUnusual Noises
Identifying and resolving strange sounds coming from your heat pump, including buzzing, rattling, or grinding.
Troubleshoot This IssueSystem Won't Turn On
Steps to take when your heat pump won't start or respond to thermostat controls.
Troubleshoot This IssueShort Cycling
Solutions for when your heat pump turns on and off frequently without completing a full heating or cooling cycle.
Troubleshoot This IssueBrand-Specific Error Codes
When to DIY vs. Call a Professional
Safe to DIY:
- Changing or cleaning air filters
- Clearing debris from outdoor unit
- Checking thermostat settings
- Resetting circuit breakers
- Basic cleaning of accessible components
Call a Professional When:
- System won't turn on after basic troubleshooting
- Unusual noises or odors persist
- Ice buildup doesn't resolve after defrost cycle
- Refrigerant leaks are suspected
- Electrical components need repair
- System performance has significantly declined
Repair vs. Replace Guide
Deciding whether to repair or replace your heat pump? Consider these factors:
Consider Repair When:
- System is less than 10 years old
- Issue is a simple component failure
- Repair costs are less than 30% of replacement
- System has been reliable otherwise
- Energy efficiency hasn't declined significantly
Consider Replacement When:
- System is over 15 years old
- Frequent or expensive repairs are needed
- Energy bills have increased significantly
- R-22 refrigerant is used (being phased out)
- System no longer meets your heating/cooling needs
Need Professional Heat Pump Help?
Our certified technicians are available to diagnose and repair any heat pump issue. We service all major brands across Metro Vancouver.
Call Now: 778-909-5731